Return Policy
At Howell-Tech, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to make things right. Please read our Return Policy below for details.
1. Eligibility for Returns
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You may request a return within 30 days of receiving your order.
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Items must be unused, in original packaging, and in the same condition that you received them.
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Proof of purchase (order number or receipt) is required.
2. Non-Returnable Items
Certain types of products cannot be returned, such as:
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Gift cards or downloadable software.
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Personal care items (for hygiene reasons).
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Sale or clearance items (final sale).
3. Return Process
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Contact our support team at 📧 support@howell-tech.store with your order number and reason for return.
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Our team will provide instructions and the return shipping address.
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Once we receive and inspect your return, we’ll notify you of approval or rejection.
4. Refunds
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Approved refunds will be issued to your original payment method within 5–10 business days.
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Shipping fees are non-refundable.
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If your refund is delayed, please check with your bank or credit card provider before contacting us.
5. Exchanges
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We only replace items if they are defective or damaged.
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If you need an exchange for the same product, contact us at 📧 support@howell-tech.store.
6. Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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For added security, we recommend using a trackable shipping service.
7. Contact Us
If you have any questions about our Return Policy, reach out to us at:
📧 support@howell-tech.store